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1. What is a stormwater utility?
2. Why is a stormwater utility needed?
3. How was the current rate structure developed?
4. What are the current stormwater monthly rates and fees?
5. How will I be billed?
6. Why is the Northwest Area Developed rate higher than the Urban rate?
7. How are rates approved?
8. Why doesn’t the City use property tax revenue to cover these costs?
9. How does the fee structure address properties that retain most, or all, of the stormwater runoff they generate?
10. What happens to existing stormwater Special Tax District levies?
11. Are all of the various stormwater management features in the Northwest Area required, or are they unnecessary enhancements being forced on developers by the City?
12. Charging ISD 199 property and City-owned property the stormwater Utility Fee is an extra cost to taxpayers. Why was this action taken?
13. How are fees collected, and how is fund use tracked?
14. What are the benefits to my property of paying a stormwater fee? Why am I required to pay it?
15. Who can I call with questions about stormwater?
16. Can I get a printable version of these FAQs?

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1. When are City Council meetings?
2. When are Work Session meetings scheduled?
3. Where are notice of publications published?
4. How do I apply for a massage or other business license?
5. How do I apply to become a commissioner?
6. How do I submit a data request?

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1. How big are the plots?
2. Can I reserve two plots?
3. How much are plots?
4. Where are the gardens located?
5. Is there flooding?
6. Is there water access?
7. Is there composting?
8. Is there security?
9. How do I register?
10. Can I request a specific plot?
11. Which spots get the most shade?
12. Where can I find a plot map?

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1. What is a Franchise Fee
2. Why is Inver Grove Heights discussing Franchise Fees?
3. Why are franchise fees a better option than increasing the property tax levy?
4. How will franchise fees be reported?
5. When will the franchise fees be implemented?
6. What are the proposed fees and have comparisons of tax impacts vs franchise fees been calculated?
7. How long will the franchise fee be on a bill?
8. What other cities within Dakota County have franchise fees?
9. Are Dakota Elecric and Xcel Energy involved in instituting the franchise fee?
10. Is there an ongoing administration fee charged by Dakota Electric and Xcel Energy for collecting the franchise fee?
11. How can I learn more about franchise fees?
12. What are the proposed monthly fees?
13. Have comparisons of tax impacts vs franchise fees been calculated?
14. Franchise Fee Calendar

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1. How do I get rid of old fireworks?
2. Where can I find more information about fire safety for kids?
3. Where can I find information about hazards in the home?
4. Do you charge or recycle fire extinguishers?
5. Do you check car seats?
6. If I am unsure if it is an emergency, can I call the Fire Department directly?
7. Where can I get my blood pressure taken?
8. I would like to take my kids on a tour of the fire station. Do you do that?
9. Who do I call if I have a complaint about burning?
10. Do we have a volunteer or full-time department?
11. What kind of pension program do you have for your paid-on-call (POC) firefighters?
12. What kind of training or experience do IGH firefighters need to get on the fire department?
13. Do the paid-on-call and full-time firefighters work together?
14. I don’t like the sight of blood; can I just sign up to go to fires?
15. I hear you can sign up for different “shifts” like a part-time job. Is that the only time commitment I will have to be a paid-on-call firefighter?
16. Why do you take a big fire truck to medical calls?
17. Do you work with fire departments in other cities?
18. How does the IGH fire department affect my insurance rates?
19. Does the fire department have an ambulance service?
20. When can I apply to be a firefighter?
21. Can I live anywhere and be an IGH firefighter?
22. What do I need to do if I want to have a recreational fire or burn some tree limbs on my property?
23. Can I use a grill on my deck if I live in an apartment?
24. Why do you have dorm rooms in the fire stations?
25. Do you have any volunteer jobs or is there anything I can do to help without being a firefighter?

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1. What is Pavement Condition Index (PCI)?
2. What is Mill and Overlay?
3. What is Full-Depth Reclamation (FDR)?
4. What is a Full Reconstruction?
5. In general, what are the steps involved in communicating information for Pavement Management Initiative projects?
6. Where can I sign up for email notifications about local road construction projects?

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1. Where is the police department located?
2. What are the lobby hours?
3. What number should I call if I don't have an emergency?
4. Do you provide fingerprinting services?
5. What is the curfew for juveniles?
6. Is there an overnight parking ordinance?
7. My vehicle was impounded, where can I retrieve it?
8. What should I do if I find and injured wild animal?
9. I saw a coyote/cougar/wolf. What should I do?
10. Can I drive a mini-bike or motorized scooter on the sidewalk or roadway?
11. What are the city's regulations for door-to-door sales?
12. What are the regulations on the use of BB guns and paintball guns?
13. What should I do if I'm in a car accident?
14. How do I obtain a copy of my accident/police report?
15. How can I get a background check done on myself?
16. How can I get a copy of my Minnesota driving record?
17. I would like to report a non-violent crime with no suspects or witnesses.
18. I have been the victim of identity theft, what should I do?
19. How do I obtain a restraining order/order for protection?
20. I lost my cell phone and my carrier says I need a police report in order to get reimbursed.
21. How do I obtain a permit to purchase a firearm?
22. How do I obtain a permit to carry a firearm?
23. I've lost my citation, how can I pay my fine?
24. I lost something and want to know if it was turned into the police department.
25. How do I retrieve my confiscated property?
26. I've locked my keys in my car, can the Police help me?
27. I would like my child seat to be inspected to ensure it was properly installed, who do I call?

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1. Where can I store my recreational vehicles such as boats, campers, RV’s and trailers?
2. Am I allowed to keep items stored in my yard under a tarp?
3. My neighbor has an old vehicle in their yard that hasn’t been moved in years. Is this allowed?
4. Do notices of City Code violations include a fine and court appearance?

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1. Can I use coal tar-based sealant?

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1. When was the City made aware of the radium level being out of compliance?
2. How high are the radium levels?
3. What steps are being taken by the City of IGH?
4. Should I boil my water?
5. Should I drink bottled water?
6. Can children drink City water?
7. Will a carbon filter remove radium from water?
8. Is City water safe for bathing, swimming and brushing teeth?
9. Will the City be updating its water treatment plant to better address radium removal?
10. Where can residents find more information?
11. I didn't get a notice in the mail. Why not? How can I get one?
12. I have a private well. How do find information about radium levels in my drinking water?